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This method article presents the nuts and bolts of an AI-enabled approach to extracting and analyzing social media data. The method is based on our previous rapidly cited COVID-19 research publication, working on a dataset of more than 14,000 news articles from Vietnamese newspapers, to provide a comprehensive picture of how Vietnam has been responding to this unprecedented pandemic. This same method is behind our IUCN-supported research regarding the social aspects of environmental protection missions, now appearing in print in Wiley’s Corporate Social Responsibility and Environmental Management. Homemade AI-enabled software was the backbone of the study. The software has provided a fast and automatic approach in collecting and analyzing social data. Moreover, the tool also allows ... |