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  • Authors: Samuel Godadaw, Ayinaddis; Birhan Ambachew, Taye; Bantie Getnet, Yirsaw;  Advisor: -;  Co-Author: - (2023)

    In this ever-growing competitive banking industry, understanding the effect of electronic banking service quality on customers’ satisfaction and loyalty is the secret to being competitive and successful in the sector. In Ethiopia, measuring service quality in the banking sector is a new paradigm. The primary purpose of this research was to examine the effect of electronic banking (e-Banking) service quality on customer satisfaction in Ethiopia’s emerging banking industry. Data were obtained using a closed-ended structured questionnaire from a total of 385 participants selected using a convenience sampling technique. Frequencies, percentage distributions, group modes, standard deviations, Chi-square correlations, and multinomial logistic regression were employed to analyze the quanti...

  • Authors: Samuel Godadaw, Ayinaddis;  Advisor: -;  Co-Author: - (2023)

    Women’s entrepreneurship is the pillar of economic expansion in many developing countries and is increasingly recognized as an essential driver of economic growth, productivity, innovation, employment, and economic dynamism. This study aimed to investigate the socio-economic factors that affect women’s entrepreneurial performance in MSEs in Bahir Dar City, Ethiopia. This study employed explanatory and descriptive survey designs using a quantitative research approach. The data were gathered from a survey of 348 registered women-owned MSEs. Statistical models, including factor analysis, correlation, and regression analysis, were used to look for patterns and relationships between variables apart from other descriptive statistics.