Big effort, little gain for users: lessons from the public transport system reform in Bogotá

Abstract

Semi-regulated, privately-operated public transport (PT) systems are common in low and middle-income countries of the Global South. Several cities are now planning or implementing formalized schemes intended to improve quality of service, safety, security of PT services and to reduce negative externalities, with limited success. Bogotá, which embarked on a progressive citywide PT reform process starting in 2009, replicates the negative experience of other large cities introducing citywide transit reforms.