Browsing by Subject machine learning capabilities
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This open access book addresses the thriving trend of embedding artificial intelligence (AI) and machine learning (ML) capabilities in products and services reaching the lay public, focusing on the user experience (UX) they prompt from a designerly perspective. It offers a UX evaluation method designed explicitly for AI-infused systems to answer one of the core problems affecting the relationship and interactions people have with such artefacts. The work investigates how people perceive and make sense of systems integrating AI capabilities, trying to understand how their meaning and significance can affect the experience of such products and what design challenges may arise. Given the... |
